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What is Suji?

Suji gives you dedicated Linux VMs in EU data centers, billed by the hour. Use a VM as a plain server, SSH in, run whatever you want, or deploy apps onto it in one click from the marketplace. Either way, the dashboard gives you a web terminal, file editor, live logs, firewall, metrics, and snapshots, and we handle the VM, the OS image, storage, HTTPS ingress, and billing. Each customer gets their own VM with root access. No shared runtime, no other tenants inside your machine.

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Do I have to use the marketplace?

No. The marketplace is a convenience, not a requirement. A Suji VM is a full Linux machine with root access. Install anything yourself over SSH or the web terminal. Marketplace apps just give you a managed install/upgrade/uninstall flow and an HTTPS URL out of the box.

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How am I billed?

Hourly, per-VM, from a prepaid credit balance. No subscriptions, no fixed monthly fee. Add credit before you create a VM. See Billing & credits for the full lifecycle. Note: stopping a VM does not reduce the bill: a stopped VM bills the same as a running one. Only destroying a VM stops its charges.

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What apps are in the marketplace?

Today: OpenClaw, n8n, Ghost, NocoDB, Plausible, Wiki.js, Minecraft. The catalog grows over time. See Marketplace overview for the current list and per-app guides.

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How is my data isolated?

  • Dedicated VM per customer: your apps share your VM but never share with other customers.
  • Separate disks per VM, never shared with another customer.
  • No shared filesystem between tenants.
  • Authenticated management channel: the dashboard reaches your VM only over an encrypted connection unique to it.
  • Audit log records every change.
See the Security FAQ for the full picture.

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Where are VMs hosted?

EU data centers. You pick from:
  • Falkenstein, Germany
  • Nuremberg, Germany
  • Helsinki, Finland
All disks and backups stay in the EU.

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Can I use my own domain?

Yes. Apps come with a *.suji.fr HTTPS URL out of the box, and you can attach a domain you own to any exposed app from the dashboard. Add the custom domain, prove ownership with a one-line TXT record, then point an A record at your VM’s IP and pick a mode: Cloudflare (front the VM with your own Cloudflare account, DDoS/WAF protection, SSL set to Full) or Direct (point straight at the VM, with an automatic Let’s Encrypt certificate). See Custom domains for the full walkthrough, the trade-offs between the two modes, and apex + www setup.

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Can I install software that isn’t in the marketplace?

Yes. It’s your VM. SSH in (or use the web terminal) and install anything. Self-installed software won’t appear in the dashboard’s app management and won’t get an automatic *.suji.fr URL, but it runs like on any Linux server, and you control the firewall.

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What happens when my credit runs out?

It depends on whether auto-recharge is enabled:
  • Auto-recharge ON + card declined: the VM is paused (suspended) and stays recoverable for as long as your remaining credit covers it. Fix the card and click Resume.
  • Auto-recharge OFF and balance hits €0: the VM is terminated. A snapshot is taken automatically and kept for 7 days: top up inside that window and restore to recover your data. Volumes and manual snapshots get the same 7-day window, and topping up in time keeps them.
See When your credit runs low for the full timeline.

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Can I export my data?

Yes:
  • Files: download anything from the Files tab or via SSH.
  • Snapshots: full VM snapshots you can restore from at any time.
  • App data: each app has its own export path (database dumps, config files, …). Use the terminal to run them.
  • Account data: export a copy from Settings → Data in the dashboard.

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How do I get help?

  • Anything Suji (VMs, billing, dashboard, app installs) → open a support ticket from your dashboard.
  • App-specific usage questions → see the app’s page under Marketplace; each app is open-source software with its own documentation and community.
  • Sales / partnerships → [email protected].