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What is Suji?

Suji gives you dedicated Linux VMs in EU data centers, billed by the hour. Use a VM as a plain server — SSH in, run whatever you want — or deploy apps onto it in one click from the marketplace. Either way, the dashboard gives you a web terminal, file editor, live logs, firewall, metrics, and snapshots, and we handle the VM, the OS image, storage, HTTPS ingress, and billing. Each customer gets their own dedicated VM — no shared runtime, no noisy neighbors.

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Do I have to use the marketplace?

No. The marketplace is a convenience, not a requirement. A Suji VM is a full Linux machine with root access — install anything yourself over SSH or the web terminal. Marketplace apps just give you a managed install/upgrade/uninstall flow and an HTTPS URL out of the box.

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How am I billed?

Hourly, per-VM, from a prepaid credit balance. No subscriptions, no fixed monthly fee. Add credit before you create a VM. See Billing & credits for the full lifecycle. Note: stopping a VM does not reduce the bill — a stopped VM bills the same as a running one. Only destroying a VM stops its charges.

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What apps are in the marketplace?

Today: OpenClaw, n8n, Ghost, NocoDB, Plausible, Wiki.js, Minecraft. The catalog grows over time — see Marketplace overview for the current list and per-app guides.

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How is my data isolated?

  • Dedicated VM per customer — your apps share your VM but never share with other customers.
  • Encrypted disks at the storage layer.
  • No shared filesystem between tenants.
  • Authenticated management channel — the dashboard reaches your VM only over an encrypted connection unique to it.
  • Audit log records every change.
See the Security FAQ for the full picture.

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Where are VMs hosted?

EU data centers. You pick from:
  • Falkenstein, Germany
  • Nuremberg, Germany
  • Helsinki, Finland
All disks and backups stay in the EU.

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Can I use my own domain?

Yes. Apps come with a *.suji.fr HTTPS URL out of the box, and you can attach a domain you own to any exposed app from the dashboard. Add the custom domain, prove ownership with a one-line TXT record, then point an A record at your VM’s IP and pick a mode: Cloudflare (front the VM with your own Cloudflare account — DDoS/WAF protection, SSL set to Full) or Direct (point straight at the VM, with an automatic Let’s Encrypt certificate). See Custom domains for the full walkthrough, the trade-offs between the two modes, and apex + www setup.

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Can I install software that isn’t in the marketplace?

Yes — it’s your VM. SSH in (or use the web terminal) and install anything. Self-installed software won’t appear in the dashboard’s app management and won’t get an automatic *.suji.fr URL, but it runs like on any Linux server, and you control the firewall.

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What happens when my credit runs out?

It depends on whether auto-recharge is enabled:
  • Auto-recharge ON + card declined: the VM is paused (suspended) and stays recoverable for as long as your remaining credit covers it. Fix the card and click Resume.
  • Auto-recharge OFF and balance hits €0: the VM is terminated. A snapshot is taken automatically and kept for 7 days — top up inside that window and restore to recover your data. Volumes and manual snapshots get the same 7-day window, and topping up in time keeps them.
See When your credit runs low for the full timeline.

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Can I export my data?

Yes:
  • Files: download anything from the Files tab or via SSH.
  • Snapshots: full VM snapshots you can restore from at any time.
  • App data: each app has its own export path (database dumps, config files, …). Use the terminal to run them.
  • Account data: export a copy from Settings → Data in the dashboard.

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How do I get help?

  • Anything Suji (VMs, billing, dashboard, app installs) → open a support ticket from your dashboard.
  • App-specific usage questions → see the app’s page under Marketplace; each app is open-source software with its own documentation and community.
  • Sales / partnerships → [email protected].